Digital Products
Due to the nature of digital products, we do not offer traditional returns or refunds. However, we are committed to ensuring you receive high-quality, functional files.
Addressing File Issues
If you encounter any problems with your digital files, such as:
- Corrupted files
- Files that do not match the product description
- Download issues
- Files that will not open
Please contact us immediately at info@tidybuddy.store. We will promptly address the issue and provide you with a working replacement file or resolve the problem to your satisfaction.
Our Commitment
We strive to provide accurate product descriptions and high-quality digital files. If you find that your purchase does not meet these standards, please let us know. We are dedicated to ensuring you have a positive experience with TidyBuddy.store.
How to Contact Us
For any file-related issues, please email us at info@tidybuddy.store with your order number and a description of the problem.